anhaengerkupplungdirekt.com responds for any lack of conformity that occurs within the period of two years from the delivery of the goods. For the purposes of this contract, Customer goods shall be presumed to be in conformity with the contract if, where relevant, the following circumstances coexist: a) they are suitable for the use to which they habitually serve goods of the same type; b) they conform to the description given by the Supplier and possess the qualities of the goods which the Supplier has presented to the Customer as a sample or model; c) they show the usual quality and performance of goods of the same type, that the Customer can reasonably expect, taking into account the nature of the goods and if appropriate the public statements on the specific characteristics of the goods made in this regard by the Supplier, producer or his agent or representative, in particular in advertising or labeling; d) are also suitable for the particular use intended by the Customer and which was brought to the knowledge of the Supplier by the Customer at the time of conclusion of the contract and which the Supplier also accepted for conclusive facts. The Customer shall forfeit all rights if he does not report the lack of conformity to the Supplier within two months of the date on which the defect was discovered. The complaint is not necessary if the Supplier has recognized the existence of the defect or has hidden it. In any event, unless there is evidence to the contrary, it shall be presumed that any lack of conformity which occurs within six months of delivery of the goods already existed on that date, unless that hypothesis is incompatible with the nature of the goods or the nature of the lack of conformity. In the event of a lack of conformity, the Customer may request, alternatively and free of charge under the conditions indicated below, the repair or replacement of the purchased goods, a reduction in the purchase price or the termination of this contract, unless the request is objectively impossible to satisfy or is for anhaengerkupplungdirekt.com excessively expensive pursuant to art. 130, paragraph 4, of the Consumer Code. The request must be sent in writing, by registered mail with return receipt or by certified e-mail to anhaengerkupplungdirekt.com., which will indicate its availability to process the request, or the reasons preventing it from doing so within seven working days of receipt. In the same communication, where anhaengerkupplungdirekt.com has accepted the Customer’s request, must indicate the methods of shipment or return of the goods and the deadline for returning or replacing the defective goods. If the repair and replacement are impossible or excessively expensive, or anhaengerkupplungdirekt.com has not provided for the repair or replacement of the goods within the period referred to in the previous point or, finally, the replacement or repair previously carried out has caused considerable inconvenience to the Customer, who may, at his choice, request an appropriate reduction in price or the termination of the contract. In this case, the Customer must send his request anhaengerkupplungdirekt.com, which will indicate his willingness to give course to the same, or the reasons that prevent him from doing so, within seven working days of receipt. In the same communication, where anhaengerkupplungdirekt.com has accepted the Customer’s request, must indicate the reduction of the price proposed or the methods of returning the defective goods. In such cases it will be the Customer’s responsibility to indicate the methods for the re-crediting of the sums previously paid to anhaengerkupplungdirekt.com..